Policies
Giving You the Best Experience
We Love All Of Our Guests At Skandia Kollektiv, And We Want To Make Sure Everyone Feels At Home. That’s Why We’ve Set A Few Basic Policies To Make Sure Everyone Who Walks Through Our Doors Has An Experience That Leaves Them Wanting To Return Time And Time Again. Take A Quick Read. If You Have Any Questions, Just Get In Touch.Thank You For Supporting Our Small Business. We Truly Value You!
Late Cancellations
Stuff happens, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel more than 48 hours before your appointment, just give us a call or shoot us a message letting us know. If you don’t let us know or have to cancel less than 48 hours before your appointment, it will result in a $50 cancellation fee. No shows will be required to pay a $100 fee in order to reschedule with any stylist at Skandia Kollektiv.
Running Late?
Skandia Kollektiv guests book their appointments far in advance. This means we’re usually booked to capacity. If you show up late to your appointment (without letting us know), we can’t guarantee we’ll be able to give you the complete allotted time since we don’t want to keep any of our other clients waiting unnecessarily. If you are more than 15 minutes late to your appointment, you will be asked to reschedule and charged a fee. Contact us to find out more.
Additional Visitors
We kindly ask that any additional visitors, guests, or kids stay home unless they have a scheduled appointment. We value each of our guests and want to make their experience as comfortable as possible. Thank you for allowing us to do so.
